5 November
WooCommerce Troubleshooting
How to Fix the "Cart is Empty" Issue in WooCommerce
A frustrating issue for WooCommerce store owners and customers
alike is when the cart appears empty after adding items,
preventing checkout. Here’s how to troubleshoot and resolve
this issue.
Solution Steps:
-
Clear Cache: Clear your site’s and
browser’s cache. If you use a caching plugin, ensure it’s
configured to exclude WooCommerce cart and checkout pages.
-
Enable Cookies: WooCommerce requires
cookies to store cart data. Ensure cookies are enabled in
your browser and on your server.
-
Check Session Settings: WooCommerce relies
on PHP sessions to maintain cart data. Ensure your server
supports sessions and they are properly configured in your
PHP settings.
-
Disable Plugins: Deactivate other plugins
one by one to check if a plugin conflict is causing the
issue. Some caching or optimization plugins may disrupt cart
functionality.
-
Test with Default Theme: Switch temporarily
to a default WordPress theme (like Twenty Twenty-One) to see
if your theme is causing the issue.
By following these steps, you should be able to resolve the
"cart is empty" issue and ensure a smooth shopping experience
for your customers. For further help, consult WooCommerce
documentation or reach out to your web host.
